What we were asked to solve.
A mid‑market retailer was losing sales to competitors with faster checkout, better mobile experiences, and smarter recommendations. Their platform hadn’t been touched in five years and every change was a two‑week engineering conversation.
Our approach.
We led a full platform overhaul — new commerce stack, redesigned mobile experience, and a merchandising layer that let the business team ship promotions without waiting on engineering.
- Discovery sprint mapping every friction point in the current journey
- New commerce platform with mobile‑first checkout and payment optimization
- Merchandising CMS that lets the business ship campaigns in hours, not weeks
- Analytics layer connecting revenue back to every product decision
The outcome.
Revenue lifted by 42% in two quarters, mobile conversion doubled, and the business team now ships 4× more merchandising changes with no engineering support.
42%
Revenue lift in two quarters
2×
Mobile conversion
4×
Merchandising velocity